Trends, Practices and Policy Suggestions of Innovation-driven Digital Transformation of Social Services

Authors

Rongping MU, Institutes of Science and Development, Chinese Academy of Sciences, Beijing 100190, China School of Public Policy and Management, University of Chinese Academy of Sciences, Beijing 100190, ChinaFollow
Jie LIN, Institutes of Science and Development, Chinese Academy of Sciences, Beijing 100190, ChinaFollow
Kangwei CHI, Institutes of Science and Development, Chinese Academy of Sciences, Beijing 100190, China
Ting WANG, Institutes of Science and Development, Chinese Academy of Sciences, Beijing 100190, China

Keywords

innovation-driven; social services; digital transformation; policy suggestions

Document Type

Policy & Management Research

Abstract

The report of the 19th National Congress of the Communist Party of China clearly pointed out that 'the principal contradiction in Chinese society has evolved into one between unbalanced and inadequate development and the people's ever-growing needs for a better life'. In order to solve this contradiction, it is urgent to grasp the strategic opportunity of innovation-driven digital transformation to promote the high-quality development of social services. The article has studied and judged the trends of innovation-driven digital transformation of social services such as government services, education services, medical and health services, elderly care services, employment services and public security services, combed the policy practices of developed countries and organizations to promote the innovation-driven digital transformation of social services, and summarized the achievements of innovation-driven digital transformation of social services in China, then clarified the development views and put forward the policy suggestions of China's innovation-driven digital transformation of social services, namely, (1) Build a technological innovation system for the digital transformation and development of social services; (2) Promote innovation-driven digital transformation of government service process reengineering; (3) Promote the innovation-driven digital transformation and development of public services; (4) Establish a policy and legal environment for the innovation-driven digital transformation of social services.

First page

1259

Last Page

1269

Language

Chinese

Publisher

Bulletin of Chinese Academy of Sciences

References

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Recommended Citation

MU, Rongping; LIN, Jie; CHI, Kangwei; and WANG, Ting (2022) "Trends, Practices and Policy Suggestions of Innovation-driven Digital Transformation of Social Services," Bulletin of Chinese Academy of Sciences (Chinese Version): Vol. 37 : Iss. 9 , Article 8.
DOI: https://doi.org/10.16418/j.issn.1000-3045.20220615002
Available at: https://bulletinofcas.researchcommons.org/journal/vol37/iss9/8